Shipping Policy

  1. All orders are subject to availability. We use local seasonal produce so some items may not be available at time of purchase.
  1. Items offered on our website are only available for delivery within Australia.
  1. We ship our product using Australia Post. Depending on destination we estimate it shall take between 7 – 10 days for delivery. Date of delivery may vary due to delivery location, method of delivery and items ordered. Products may also be delivered in separate shipments.
  1. Shipping costs are calculated on the weight and size of your order. To find out how much your order will cost simply add the items you wish to purchase to your cart and proceed to the checkout page. Once at the checkout page shipping charges will be displayed. You will be advised of any charges on the checkout page
  1. If there is any damage to the packaging on delivery please take a photo of said damage before opening the carton. If on opening the carton there is damage to the product inside please take a photo of the damaged product and email both photos along with a copy of your tax invoice to sales@ocigrafton.com.au
  1. If you have any queries regarding the delivery of your shipment please contact us on  02 6642 1666.

Please note : We will not be taking orders again until after Christmas - thank you!